Writing an e-mail

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To learn how to write a business email, remember the following: Business emails are generally less formal than business letters. Business emails written to colleagues are generally direct and ask for specific actions to be taken. It's important to keep your business emails short, as the easier it is to reply to an email the more likely it is that a business contact will reply quickly. 

Here are some tips:

+ Use a neutral Email address. Your Email address should be a variation of your real name, not a username or nickname. Use periods, hyphens, or underscores to secure an e-mail address that's just your name, without extra numbers or letters, if you can. Never use an unprofessional email address. No one will take you seriously if your reply-to is joke name or inappropriate name.

+ Use a short and accurate subject header. Avoid saying too much in the subject header, but make sure it reflects the content of your Email to a person unfamiliar with you. If possible, include a keyword that will make the Email content easier to remember and/or search for in a crowded inbox. For example, “Meeting on March 12th” is specific enough that the email topic won’t be mistaken for anything else but not so specific as to be distracting (ex. “Schedule, Guest List, Lunch Requests, and Meeting Overview for March 12th").

+ Use a proper salutation. Addressing the recipient by name is preferred. Use the person's title (Mr. Mrs. Ms. or Dr.) with their last name, followed by a comma or a colon. Optionally, you can precede the salutation with "Dear..." (but "Hello..." is acceptable as well). Using a last name is more formal and should be used unless you are on first-name terms with the recipient. If you don't know the name of the person you're writing to (but you really should try to find one) use "Dear Sir/Madam" or "Dear Sir or Madam" followed by a colon.

+ Introduce yourself in the first paragraph (if necessary). Also include why you're writing, and how you found that person's Email address, or the opportunity you're writing about. For example: 

• My name is Earl Rivers. I'm contacting you to apply for the administrative assistant position listed on CareerXYZ.com.
• My name is Arlene Rivers. I am writing about the traffic citation I received on December 31, 2009. I obtained your Email address from the Westchester County Clerk website.

+ Write the actual message. Be sure to get your point across without rambling; if it's fluffed up, the reader may glance over the important details. Try to break up the message into paragraphs by topic to make your message more logical and digestible.

• The email should be no more than 5 paragraphs long and each paragraph should be no more than 5 sentences long.
• Insert a line break between each paragraph; indenting isn't necessary and will likely be lost during the email transfer anyway.
• Be sure to avoid informal writing.

+ Use the correct form of leave-taking. This will depend on your level of intimacy with the recipient. Examples include:

• Yours sincerely,
• Yours cordially,
• Respectfully,
• Best,
• Your student,

+ Sign with your full name. If you have a job title, include that in the line after your name, and write the company name or website in the line after that. If you do not have a job title but you have your own blog or website related to the content of the e-mail, include a link to that below your name. If the e-mail is about a job, only include a career-related website or blog, not hobbies or interests.

+ Proofread your message for content. Make sure you haven’t omitted any important details (or repeated yourself). Reading your email aloud or asking someone to proofread it is a great way to get a different perspective on what you’ve written.

+ Proofread your message for spelling and grammar. If your email provider doesn’t already provide spelling and grammar options for you, copy and paste your email into a word processor, revise it if necessary, and copy and paste it back into your email.

Source: http://www.wikihow.com/Write-a-Formal-Email

An Example of a Formal E-mail

Task 1.

You are supposed to hand in a project for your biology class by the end of the week. However, your brother is getting married in Kyiv at the same time and the entire family is travelling there fore the occasion. Write an e-mail to your teacher. In your letter:

— explain the situation;

— remind the teacher of your fine academic record;

— ask for an extension of the due date.